Program Support Specialist

Program Support Specialist

Salary Range

$22.47 to $32.92 per hour

Posting Expiration Date

August 22, 2021

Are you passionate about access to benefits for workers? If you have experience in government, worker training, or nonprofit administration, we want to talk with you!

Application Requirements

Ready to join us? A resume, cover letter and references are required for all applications. Your cover letter should explain your reason for wanting to work for RISE Partnership and provide an example of your demonstrated success in a similar position. To apply, submit your cover letter and resume via this job posting at Indeed.com.

Position Summary

Reporting to the Data and Operations Manager, the Program Support Specialist will be part of a team of professionals who help deliver the benefits of Labor-Management Trusts. The Program Support Specialist is responsible for providing project management support, Board support, logistical and event coordination, and performing office administrative functions. This position will be responsible for creating, maintaining, and enhancing logistical support and project management structures to accomplish the day-to-day work of the Uplift Oregon program.

Essential Functions

  • Work under the direction of the Data and Operations Manager to ensure program logistics are smooth and efficient
  • Manage venue schedules for education and other participant focused events, creating a long-term plan for venues across various locations in Oregon
  • Coordinate travel, catering, and meeting arrangements for staff, including itineraries and materials
  • Compose and prepare letters and reports determining proper formats, provide quality proofreading skills and knowledge of current English grammar rules
  • Screen and direct walk-ins and telephone callers, provide general information; take clear, concise messages
  • Professional communication via phone, email, text, and mail with both internal and external stakeholders
  • Assist in enrollment and education efforts, including preparing electronic delivery of workshop curriculum, supporting accommodation requests, and other duties as necessary
  • Maintain training workshop tracking spreadsheets and check for data accuracy
  • Responsible for the formulation of and continued updates of office procedures
  • Maintain inventory of department office supplies and order replenishment of supplies as necessary in a timely manner
  • Maintain office filing systems/server systems; maintain database records; maintain inventory and related records utilizing appropriate administrative, physical, and technical safeguards
  • Provide general administrative support duties that include but are not limited to:
    • Process participant paperwork through paper and online systems and databases
    • Manage voicemail and phone systems
    • Prepare, maintain, and take down meeting rooms for participants and/or staff meetings
    • Provide photocopying, faxing, scanning, and other equipment support for staff
    • Maintain schedules for meeting rooms in the office 
    • Maintain organized workspace, breakrooms, front desk area, and materials
    • Distribute incoming communication to the appropriate staff (i.e., mail, fax, emails, voicemails, etc.)
    • Maintain the schedule of meeting spaces in the office
    • Process outgoing mail 
  • Work with and protect sensitive and confidential information using appropriate administrative, technical, and physical safeguards 
  • Work with diverse communities, including members from different socioeconomic, racial, religious, and language backgrounds including members who identify as LGBTQQI

Knowledge, Skills, and Abilities

  • Demonstrated commitment to public employees and empowering workers
  • Self-motivated with ability to work well independently with a team and to think on your feet
  • Ability to manage multiple projects simultaneously
  • Excellent communications skills required
  • Intermediate to advanced customer service skills
  • Intermediate to advanced knowledge of software, including MS Office products as well as Google Workspace, and the ability to learn new software applications as necessary
  • Ability to work with a team
  • Ability to pass a background check 
  • A commitment to advancing the voices and conditions of Oregon’s state workers

Experience

  • At least three years of experience with administrative duties
  • Experience working in public service, government, or non-profit preferred

Supervisory Responsibilities

This position is not responsible for supervising other staff members.

Working Conditions

  • Check the appropriate health classification group for this position:

□ Group 1 – Requires physical abilities to perform instant or sustained arduous physical activity
□ Group 2 – Requires occasional lifting and exertion for short periods
✓ Group 3 – Requires very limited physical exertion

  • Readiness to work occasional long hours, weekends

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Application Requirements

Ready to join us? A resume, cover letter and references are required for all applications. Your cover letter should explain your reason for wanting to work for RISE Partnership and provide an example of your demonstrated success in a similar position. 

Pay and Benefits

We offer competitive wages and top-notch benefits, including major medical, dental, vision, employee assistance program benefits for ourselves and if applicable our dependents, as well as retirement and leave benefits.

Equal Opportunity Employer

We are an Equal Opportunity Employer. Our team members are also responsible for conduct consistent with our EEO standards and are expected to demonstrate respect for all coworkers and participants. We also recognize the desirability of increasing employment opportunities for people of color, women, LGBTQQI, people that are bilingual or multilingual, and people with disabilities.

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